Common issues

Make sure you checked this section of the guide before we hit you with the evil :checkguide: emote in the chat...! ;-)

Here you will find the most common issues while using Pepper - the solution we present helps in 99% of the cases. If you have followed the possible solution and it does not solve your problem: you belong to the unlucky 1% - please open a ticket!

Always make sure first that you are using the latest version of Pepper (+ refresh in Chrome) and that your Pepper instance is active (= does not need to be reset when you click on the icon). Please use the search function of your browser to find a matching issue more easily.

Updater errors

I get "challenge expired" or "bad request" error when running my updater / CLI. Solution: Synchronize your pc time and try again.

"Request failed with status code 403" Solution: Log into the whop dashboard once in a while so your license is linked to their system.

"EPERM: operation not permitted, unlink 'C:\Users\[username]\[savedPlace]\[foldername]/pepper-cli.exe'" Solution: Close the CLI while updating.

General errors

Everytime you start Pepper you have to reset your key. Solution: Your external (= Internet, not LAN) IP has changed. Usually your internet provider resets your IP every night automatically - you can't change that. Just add resetting Pepper every morning to your daily workflow!